Privacy Policy

Effective Date: August 29, 2026

1. Introduction

Welcome to PlumDeals (plumdeals.net), a software-as-a-service (SaaS) platform owned and operated by Western Star Group, LLC. We provide a private deal-matching engine designed for commercial real estate brokers and investors. Respecting the privacy of your unlisted deals, proprietary criteria, and personal information is fundamental to our platform. This policy explains how we collect, use, and protect your data.

2. Information We Collect

To facilitate secure deal matching, we collect the following types of information:

• Account & Identity Data: Name, work email address, phone number, brokerage affiliation, and professional credentials.
• Deal & Property Data: Asset types, defined parameters (your “buy box”), and descriptive, non-sensitive statements regarding listings. As a privacy-first platform, we actively withhold exact property addresses and identifying details until both parties confirm mutual interest.
• Financial & Qualification Data: Proof of funds documentation and accreditation details required to verify buyer qualifications.
• Technical & Usage Data: IP addresses, browser types, authentication logs, and data regarding your interactions with our platform.

3. How We Use Your Data

We process your information to deliver and improve our services, specifically to:

• Operate our proprietary deal-matching engine to pair compatible deals and buyers automatically.
• Enforce your custom visibility settings (e.g., constraining deal visibility to your brokerage, a custom list of organizations, or the public).
• Send relevant deal alerts, platform notifications, and administrative messages.
• Verify user identity, validate proof of funds, and maintain a high-trust community environment.
• Facilitate the final, opted-in conference call introduction between a referring agent and a listing broker.

Purpose Limitation: Contact information and deal metrics are collected solely to execute the matching algorithm, generate alerts, and facilitate the opted-in introduction. They are not used for any unrelated purpose.

4. How We Share Your Information

PlumDeals does not offer a manual search function or public directory. Your data is shared only under strict conditions:

• With Other Users: Information is shared with other brokers and buyers strictly based on the visibility parameters and matching criteria you actively control.
• Service Providers: We engage trusted third-party vendors for secure hosting, database management, and analytics. These providers are bound by strict confidentiality agreements.
• Legal & Compliance: We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, and safety of Western Star Group, LLC and our users.

No Resale: PlumDeals does not sell, rent, or distribute your or your clients’ contact information to third-party marketers, data brokers, or external mailing lists.

Anonymity Phase: Client identities and contact details remain masked in our database and are only revealed peer-to-peer upon mutual authorization by the participating brokers (typically through the opt-in conference call introduction).

5. Data Security

We implement robust, industry-standard security protocols to protect your data. Because our platform handles sensitive pre-listed and unlisted market data, our architecture is designed to prevent unauthorized scraping, ensuring your proprietary deal flow remains secure and under your control.

6. Your Privacy Rights & Controls

You retain full control over your active listings and buying profiles. You may modify your buying criteria, update visibility settings, or pause, archive, or close a listing at any time through your deal manager dashboard.

7. California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal data, including the right to request access to, deletion of, and information about our data processing practices. Western Star Group, LLC does not sell your personal information.

8. GDPR (European Economic Area & United Kingdom)

For users in the European Economic Area (EEA) and the United Kingdom, PlumDeals processes personal data as a data controller under the EU General Data Protection Regulation (GDPR) and the UK GDPR. Our lawful bases for processing include: performance of a contract (providing the Platform and matching services), legitimate interests (securing the platform, preventing fraud, and operating the matching engine), and consent where required (for example, proof-of-funds verification or marketing communications).

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete personal data.
• Erase your personal data (“right to be forgotten”), subject to legal retention obligations.
• Restrict or object to certain processing activities.
• Data portability — receive a copy of your data in a structured, commonly used, and machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected]. We will respond within the timeframes required by applicable law. You also have the right to lodge a complaint with your local supervisory authority.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our technology or legal requirements. We will notify you of any material changes via email or a prominent notice on the PlumDeals platform.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Western Star Group, LLC
302 Washington St., Ste. 150-9852, San Diego, CA 92103-2110
[email protected]